Terms & Conditions

Terms and Conditions

Terms of Payment: Terms of payment are Net 30 days with established credit. We also accept VISA, MASTERCARD and AMERICAN EXPRESS credit cards*.

Shipments: Freight is F.O.B. Montreal (E.R.E. Inc.)  Appropriate charges (such as freight and insurance if specified), will be added to your invoice. These charges are determined (at time of shipment) by:

  • Product plus packaging weight
  • Overall package dimensions

Returns:  Any returns must be made within 30 days of purchase.  A 25% re-stocking fee will be applied, unless the product is under warranty and must be returned due to a manufacturer defect.  A return authorization number must be issued, please contact customer service before returning.  1-888-287-3732.